AI product manager

I turn messy workflows and model behavior into shipped AI products.

AI-focused product and UX leader with 15+ years turning real-world behavior into workflows, systems, and launched features across consumer products, edtech, SaaS, and AI. I specialize in 0→1 product thinking, human-in-the-loop systems, agentic workflows, trust and safety, evaluation design, and the hard product decisions required to move AI from capability to real adoption.

15+

years across product design, research, UX, startups, edtech, AI, SaaS, and gaming.

12

countries reached through multilingual literacy product work.

literacy outcome improvement measured through longitudinal work.

40%

reduction in reviewer burden through AI-assisted moderation workflow design.

1500%

new-user growth after shipping SimplifyEm’s forms feature.

Positioning

AI product leader for high-stakes, ambiguous workflows.

I build AI-enabled products the way strong teams actually need them built: define the workflow, identify failure modes, specify guardrails, align cross-functional partners, and ship against measurable outcomes—not hype.

The through-line

My career has always centered on how people interpret systems, where they lose trust, and what they do when products fail to match real behavior. That is the core of AI product management: turning ambiguous human workflows into systems that are useful, safe, evaluable, and ready for production.

Product judgment under uncertainty

I make roadmap calls when the signal is messy: stop full automation when false positives are too costly, choose offline-first when field conditions demand it, and prioritize workarounds when users have already written the spec with their behavior.

AI evaluation and trust design

I define release gates around quality, safety, reviewer agreement, escalation reasons, override rates, and real user outcomes, not vanity demos or vague claims that the model is “better.”

Human-in-the-loop systems

I know where humans belong in the workflow: high-risk decisions, low-confidence model output, edge cases, cultural context, and irreversible actions. The goal is not automation at all costs. The goal is accountable scale.

Cross-functional execution

I can move from discovery to PRD to prototype to launch because I have sat in the research, design, engineering, executive, startup, and operations seats. I do not need translation between functions. I am the translation layer.

Selected work

Case studies in product judgment, AI workflows, and execution under ambiguity.

These projects show the pattern: find the real user behavior, define the system, make the tradeoff, ship the intervention, and measure whether it actually changed the outcome.

01
AI research · Trust and safety

Project Heer

Role
Lead PM and Researcher
Scope
AI-assisted moderation
Impact
40% burden reduction

I led end-to-end product development for an AI-assisted moderation workflow where automated systems were making confident wrong calls on culturally specific harm signals. I reframed the roadmap away from full automation and toward a hybrid system that routed uncertainty to human expertise.

Killed the wrong roadmap Stopped a full-automation path after evidence showed unacceptable false positives on non-English content.
Designed reviewer leverage Specified confidence scores, explainable flags, batching, and reviewer controls to reduce cognitive load.
Made quality measurable Built the evaluation logic around override rate, accuracy on edge cases, and escalation patterns.
02
Edtech · Research-backed platform

A2i Literacy Platform → Scholastic

Role
Product Lead, then UX Designer
Context
Learning Ovations → Scholastic
Focus
Teacher workflows and adoption

At Learning Ovations, I led product and UX thinking for A2i, an Assessment-to-Instruction system that combines student literacy assessments, data-driven instructional recommendations, lesson-planning support, and professional development to help teachers individualize reading instruction. After Scholastic acquired Learning Ovations, I continued that work inside a broader literacy platform, focusing on how educators onboard, interpret recommendations, and turn assessment signal into classroom action.

Designed around assessment-to-instruction A2i was not just an assessment tool or a student app; it was a teacher support system that translated student data into specific instructional guidance, grouping decisions, and planning support.
Turned research into usable system behavior I worked on the product challenge of making research-backed recommendations understandable and actionable for educators without forcing them to think in the underlying algorithm or assessment model.
Focused on onboarding, trust, and adoption At Scholastic, I focused on how educators enter, understand, and start using a complex recommendation system—work that maps directly to AI PM problems where adoption depends on clarity, workflow fit, and confidence in the output.
03
Gaming · Social product

Niantic — Pokémon GO Favorite Friends

Role
Product Designer and Researcher
Signal
90% workaround rate
Scope
5 product surfaces

Players with large friend lists were already hacking the product with symbols in names to identify close friends. I treated that behavior as a product requirement, not a curiosity, then designed a zero-learning-curve feature around an interaction players already understood.

Found the roadmap signal Identified that 9 in 10 users had built their own categorization system.
Reduced adoption friction Anchored the feature in the existing favorite-star mechanic instead of inventing a new mental model.
Specified the system Defined behavior across friends list, notifications, raid invites, map view, and profiles.
04
0→1 · AI commercialization

AI Content Pipeline

Role
Founder and Product Lead
Speed
Revenue in 1 month
Efficiency
70% time reduction

I built an end-to-end AI content pipeline for independent creators from research to revenue: demand analysis, workflow architecture, LLM-assisted creation, human review gates, marketplace publishing, and performance iteration.

Started with demand Used keyword and competitive analysis to identify underserved niches before building the workflow.
Designed the loop Created a repeatable generate → validate → publish system with human gates where quality mattered.
Owned the economics Cut production time by 70% and launched live marketplace products without a team or budget.
AI PM scorecard

How I create value in AI product roles.

I want the hard interview loop: ambiguous product strategy, AI failure modes, measurement design, stakeholder conflict, and launch tradeoffs. That is where I am strongest.

01

Define what good means

I translate fuzzy user needs into acceptance criteria, eval rubrics, quality thresholds, guardrails, and launch metrics.

02

See the human system

I find the incentives, rituals, workarounds, trust gaps, and behavioral loops that determine whether a product lives or dies.

03

Partner deeply with ML and engineering

I am comfortable discussing thresholds, review queues, labeling strategy, RAG, prompt behavior, model limits, edge cases, and telemetry.

04

Ship with courage

I will challenge the popular solution when the evidence points elsewhere, then align the room around the decision and the metric.

Operating beliefs

The product instincts I bring into every AI team.

My style is direct, evidence-led, and outcome-obsessed. I am warm with people and ruthless with weak product logic.

01

Workarounds are product specs in disguise.

When users invent parallel systems, the roadmap is already speaking. The PM’s job is to listen before the behavior calcifies into churn.

02

Automation is not the goal. Leverage is.

The best AI products know when to automate, when to route, when to explain, and when a human must own the final decision.

03

Research earns the first bet. Metrics earn the next one.

I build measurement into the spec because post-launch learning should not depend on dashboards someone remembered to add later.

Experience

Built from research, design, startup ownership, and AI systems.

The arc matters: language and meaning, product design, scaled UX, founder-level ownership, and now AI systems where trust and interpretation are the product.

2025 — Present

AI Researcher

Self-directed

Built AI personas and experiments using custom model workflows, image generation, and voice synthesis to study trust, disclosure, engagement, and safety dynamics in AI content.

2025 — Present

UX Research and AI Strategy Consultant

NS Studio LLC

Advise on AI adoption, trust research, human behavior in AI systems, and how organizations should evaluate what happens to users after AI features ship.

2023 — 2024

Co-Founder, President, COO, CFO

CookitUp! Corporation

Built an early-stage food-tech startup from zero: brand, product, hiring, team operations, investor materials, governance, and hard leadership decisions through company dissolution.

2022 — 2024

UX Designer

Scholastic

Designed digital reading products, translated research into product decisions, and shipped features across the design-to-delivery pipeline for a global children’s publisher.

2022

Lead UX Designer

Learning Ovations

Led UX for edtech reading intervention tools, combining research, wireframes, prototypes, and cross-functional collaboration for struggling readers and educators.

2020

UX Designer — AR/VR

Niantic, Pokémon GO

Designed Favorite Friends end to end across research, personas, prototypes, and UI specs for a product used at global consumer scale.

2009 — 2012

Product Designer — SaaS

SimplifyEm

Led product design and QA for property management software; shipped a forms feature that increased daily new users from 25 to 400.

2004 — 2008

Linguistics, Literature, and Teaching

Punjabi University and Punjab University

Studied language, semantics, literary criticism, and meaning-making, then taught English literature and founded education and public health community initiatives.

Core toolkit

Research, product, AI, and systems

Methods and practices

JTBD, ethnography, usability testing, PRDs, roadmap planning, AI evaluation, HITL workflows, RAG knowledge systems, prompt behavior, trust and safety, Figma, and executive communication.

Open to AI PM roles

Put me where the product is ambiguous, the stakes are real, and trust matters.

I’m looking for AI product roles focused on 0→1 products, enterprise and professional workflows, human-in-the-loop systems, agentic experiences, evaluation frameworks, trust and safety, and cross-functional execution from discovery through launch.